Co-owner and founder of The BoxMaker David A. Hill passed away this week from a prolonged illness, the company announced, but his legacy will be remembered in the way he championed ingenuity and customer service.

The BoxMaker

Dave Hill / Courtesy of The BoxMaker

In 1981, Hill and Dave Taylor launched The BoxMaker with a vision to offer custom packaging supplies crafted specially for each clients’ needs. After a career in the military, Hill became interested in the box industry because “you’re selling a product you can influence,” Hill once said. “You can take something — anything — you can bring it into our store, and I can change it somehow.”

The ability to be nimble and malleable to customers’ needs intrigued Hill, and he went onto manage the Boise Cascade box plant in Washington before co-founding The BoxMaker. His mantra, “Do something different” became the drumbeat at The BoxMaker, which employs more than 180 people in 7 facilities in Washington and Oregon.

In the wake of Hill’s passing, BoxMaker President Richard Brown said, “Dave will be deeply missed by everyone at The BoxMaker, as well as many of our customers and suppliers. He was the father of our business and often the first smile visitors would receive at the office. Our sincerest sympathies go out to Dave’s family and friends.”

A public memorial will be held of Hill, and details can be found here as they emerge.