The Olympia Downtown Alliance recently launched a community-wide survey to learn how COVID-19 has impacted business patronage downtown.
The survey results will equip businesses with information about how to adjust services to meet customer needs. The survey includes questions regarding recent downtown experiences, consumer patterns, how the community prefers to receive news and specific tools the community would like to see employed in businesses.
“As a downtown business community, we’re constantly evolving and re-thinking who we are,” Downtown Alliance Executive Director Todd Cutts, said in a release. “Instead of guessing what our community wants, we’re asking them directly.”
This survey follows a comprehensive survey of downtown businesses that indicated businesses are innovating and adjusting their business models. The survey results also showed that a significant number of downtown businesses are struggling due to the Stay Home Stay Safe order’s impacts.
The survey will remain open until Friday, July 24th, at 5 p.m.