#BEchat transcript for Dec. 27, 2011. Topic: Open chat. What we talked about: What to focus on in 2012, how to market on a budget and more! Join us Tuesdays at 3:30 p.m.
Tessa Kravitz @nowtherearetwo 12m @kevinfreitas @OlyTony_ANS Completely insane! #BEchat in reply to @kevinfreitas

Business Examiner @BizExam 17m THANKS FOR JOINING US… FEEL FREE TO KEEP CHATTING. #BEchat transcript will be available soon, go here –> businessexaminer.com/social

Tessa Kravitz @nowtherearetwo 17m @OlyTony_ANS that is crazy. I just finished reading the whole thing, and saw the additional info on Twitter. wow! #BEchat #oceanmarketing in reply to @OlyTony_ANS

Lynette Patterson @TacomaLynette 18m @nowtherearetwo Only prob w/ video chat…Id have to do my hair…lol #BEChat in reply to @nowtherearetwo

K to the F @kevinfreitas 25m @TacomaLynette @katehudson1017 Video chat! #thefuture #not #wheresfacetime #BEchat Retweeted by @nowtherearetwo

K to the F @kevinfreitas 28m @TacomaLynette @katehudson1017 Video chat! #thefuture #not #wheresfacetime #BEchat

Lynette Patterson @TacomaLynette 30m @katehudson1017 Does google+ offer anything new except a place for kids to get away from parents? #BEChat in reply to @katehudson1017

K to the F @kevinfreitas 30m @katehudson1017 You’d be surprised. Their college-student development bravado sees things break all too often. #BEchat in reply to @katehudson1017

Kate Hudson @katehudson1017 31m @kevinfreitas haha that would have to be one big bug @facebook to fall to Google+ #Justsayin #BEChat in reply to @kevinfreitas

Kate Hudson @katehudson1017 32m I think that in 2012 more businesses local and corporate will finaly see the benifit of #SocialMedia #BEChat Retweeted by @rockieone

K to the F @kevinfreitas 33m @katehudson1017 …and/or 2) @facebook has a huge bug/problem in 2012. #BEchat in reply to @katehudson1017

K to the F @kevinfreitas 33m @katehudson1017 Google+ may very well fall flat unless 1) they officially allow @twitter integration… #BEchat in reply to @katehudson1017

Lynette Patterson @TacomaLynette 34m @nowtherearetwo Yes, Ive had good experience w/ those too #BEChat in reply to @nowtherearetwo

Tessa Kravitz @nowtherearetwo 35m @OlyTony_ANS Wow!! You’re right. That’s crazy! Need to work on their hiring and or training of employees! #BEchat in reply to @OlyTony_ANS

Kate Hudson @katehudson1017 36m Fall flat and hard RT @kevinfreitas: So, will Google+ continue it’s climb or fall flat in the face of @facebook in 2012? #BEchat

K to the F @kevinfreitas 37m So, will Google+ continue it’s climb or fall flat in the face of @facebook in 2012? #BEchat

Tessa Kravitz @nowtherearetwo 42m See… listening 🙂 #BEchat TY –> “@CityofTacoma: @nowtherearetwo Thanks for the mention!”

Tessa Kravitz @nowtherearetwo 43m Winner hands down! “@kevinfreitas: Worst marketing/PR horror story of 2011? @netflix and their “Qwikster” debacle. #BEchat”

Kate Hudson @katehudson1017 43m Good One RT @kevinfreitas: Worst marketing/PR horror story of 2011? @netflix and their “Qwikster” debacle. #BEchat

K to the F @kevinfreitas 44m Worst marketing/PR horror story of 2011? @netflix and their “Qwikster” debacle. #BEchat

Tessa Kravitz @nowtherearetwo 47m @TacomaLynette I have had good results from @wsdot @CityofPuyallup @CityofTacoma @comcast It’s about listening to your customers! #BEchat in reply to @TacomaLynette

Lynette Patterson @TacomaLynette 49m @nowtherearetwo #winners Ive found are @Nordstrom and @kcmetrobus. They alwyas answer with results! #BEChat in reply to @nowtherearetwo

Tessa Kravitz @nowtherearetwo 50m @StapleRemover If you feel heard, if they ignore you then no it won’t help. It’s about getting “fans” to become advocates. #BEchat in reply to @StapleRemover

Tessa Kravitz @nowtherearetwo 51m @TacomaLynette One of my biggest pet peeves… #BEchat RE: tweet to some business and they tell me to call Cust Service. in reply to @TacomaLynette

K to the F @kevinfreitas 53m @StapleRemover It can but I contend it’s far better for maintaining/engaging with current customers/clients. #BEchat in reply to @StapleRemover

Lynette Patterson @TacomaLynette 53m @katehudson1017 That would be nice, irritating when I tweet to some business and they tell me to call Cust Service. #Fail #BEChat in reply to @katehudson1017

StapleRemover @StapleRemover 53m #Bechat @BizExam @kevinfreitas @katehudson1017 Does social media increase business? I think not.

Kate Hudson @katehudson1017 54m I think that in 2012 more businesses local and corporate will finaly see the benifit of #SocialMedia #BEChat

Tessa Kravitz @nowtherearetwo 55m @katehudson1017 You should be available to your customers where they are comfortable: sms, web, social, email etc #BEchat in reply to @katehudson1017

K to the F @kevinfreitas 56m @katehudson1017 Absolutely, #SocialMedia is a medium through which you can practice good #CustomerService, among other things. #BEchat in reply to @katehudson1017

Kate Hudson @katehudson1017 58m @kevinfreitas with that being said wouldn’t #SocialMedia also be important so that those Customers using it, you could manage it? #BEChat in reply to @kevinfreitas

K to the F @kevinfreitas 1h @katehudson1017 New customers = product of satisfied/engaged existing customers. No better salesperson than an existing customer #BEchat in reply to @katehudson1017

Lynette Patterson @TacomaLynette 1h @katehudson1017 @kevinfreitas Takes longer, but customer service keeps current customers and through word of mouth brings new ones #BEchat in reply to @katehudson1017

Kate Hudson @katehudson1017 1h @kevinfreitas lol yes #CutomerService is ALWAYS be first but attracting new customers is just as important no? #BEChat

Kate Hudson @katehudson1017 1h @nowtherearetwo I agree, it’s hard to determin what to focus on first so many issues not enough time #BEChat in reply to @nowtherearetwo

K to the F @kevinfreitas 1h @katehudson1017 In order: #CustomerService, (always) #SocialMedia, #CommunityInvolvement, #NewProducts. #BEchat #imho Retweeted by @BizExam in reply to @katehudson1017

K to the F @kevinfreitas 1h @katehudson1017 In order: #CustomerService, (always) #SocialMedia, #CommunityInvolvement, #NewProducts. #BEchat #imho in reply to @katehudson1017

Tessa Kravitz @nowtherearetwo 1h @katehudson1017 I think it depends on where you are with your business. So many stages. But yes, should focus on something. lol. #BEchat in reply to @katehudson1017

Kate Hudson @katehudson1017 1h What do you think #business should focus on in 2012 #CustomerService #SocialMedia #NewProducts #CommunityInvolvement? #BEChat

Tessa Kravitz @nowtherearetwo 1h @kevinfreitas Join relavent Twitter chats, Facebook groups that are related to what you are doing. Create a video for youtube. #BEchat in reply to @kevinfreitas

K to the F @kevinfreitas 1h @StapleRemover I like the idea of that approach to branch beyond an initial network of ppl I know. Kinda’ forget about ads sometimes #BEchat in reply to @StapleRemover

Tessa Kravitz @nowtherearetwo 1h “@kevinfreitas: #BEchat If I may start off with a question: What are good avenues for marketing new web projects on a budget?”

Business Examiner @BizExam 1h RT @kevinfreitas: #BEchat If I may start off with a question: What are good avenues for marketing new web projects on a budget?

StapleRemover @StapleRemover 1h @kevinfreitas #BEchat google adword 🙂 in reply to @kevinfreitas

Business Examiner @BizExam 1h #BEchat just started. Join us on Twitter or follow along on our website. fb.me/1BG3ijqO5

K to the F @kevinfreitas 1h #BEchat If I may start off with a question: What are good avenues for marketing new web projects on a budget?

Business Examiner @BizExam 1h What is on your mind? Are you ready for 2012? #BEchat

Kate Hudson @katehudson1017 1h Hello #BEChat friends, #HappyNewYear

Tessa Kravitz @nowtherearetwo 1h Hi! Good to see some familiar faces today! #BEchat

StapleRemover @StapleRemover 1h #BEchat @nowtherearetwo @BizExam Happy New Year! 🙂

Lynette Patterson @TacomaLynette 1h @BizExam @nowtherearetwo Lynette here, Auditor/CPA and blogger for fun. #BEchat in reply to @BizExam

Business Examiner @BizExam 1h MODERATOR is @BizExam, TWEETS BY: @nowtherearetwo, Tessa Miller Social Media & Digital Manager Business Examiner. #BEchat

K to the F @kevinfreitas 1h Kevin here from @sitecrafting and @feedtacoma (among others 😉 ) #BEchat

Business Examiner @BizExam 1h Welcome! WHO DO WE HAVE HERE TODAY? NAME AND COMPANY. Be sure to include #BEchat in your tweet.

Tessa Kravitz @nowtherearetwo 2h @kevinfreitas Open chat, but it was really quiet last week, thinking it might be sparse again today. #bechat in reply to @kevinfreitas

Business Examiner @BizExam 2h @kevinfreitas Open chat, but it was really quiet last week, thinking it might be sparse again today. #bechat in reply to @kevinfreitas

K to the F @kevinfreitas 3h @BizExam @nowtherearetwo What’s on the #BEchat agenda for today?

Lynette Patterson @TacomaLynette 3h RT @nowtherearetwo: I’ll be here if you want to chat 🙂 “@BizExam: Join us for #BEchat today at 3:30pm!”

Tessa Kravitz @nowtherearetwo 3h I’ll be here if you want to chat 🙂 “@BizExam: Join us for #BEchat today at 3:30pm!”

Business Examiner @BizExam 3h Join us for #BEchat today at 3:30pm!