State Attorney General Bob Ferguson today amended his lawsuit against Comcast to include new evidence revealing even more deceptive conduct than previously alleged.
Last August, the state filed a more than $160 dollar lawsuit against the cable television and internet giant in King County Superior Court. It asserts Comcast misrepresented the scope of its Service Protection Plan (SPP) as part of more than 1.8 million violations of Washington’s Consumer Protection Act.
More than half a million state residents subscribed to SPP since 2011, paying at least $73 million to Comcast for the service plan from 2011 through the end of 2015.
In reviewing a sample of recorded calls between SPP subscribers and Comcast representatives obtained by the AG reveal that the company may have signed up more than half of all SPP subscribers without their consent.
“This new evidence makes clear that Comcast’s conduct is even more egregious than we first realized,” Ferguson said. “The extent of their deception is shocking, and I will hold them accountable for their treatment of Washington consumers.”