Fiat Chrysler has announced that two South Sound dealerships have earned certification as Customer First Award for Excellence Winners in 2017.
Alfa Romeo and FIAT of Tacoma and Enumclaw Chrysler Jeep Dodge Ram are among a group that succeeds the inaugural group of dealerships that earned the same certification in 2016. According to a statement from the international auto maker, these dealerships “will be recognized by consumers as leaders in customer sales and service experience.”
“Our dealers are striving to not just improve the customer experience in their facilities, but to become the industry leaders in customer satisfaction on both the sales and service sides of the business,” said Al Gardner, head of dealer network development at FCA North America.
“We now have triple the amount of winning dealerships that may proudly market themselves as Customer First Award for Excellence achievers. Consumers will know that they are in a Customer First dealership from the logos, but more importantly, they will experience the evolution of these elite stores.”