The Courtyard Seattle/Federal Way has received a 2013 Certificate of Excellence from TripAdvisor for maintaining an overall rating of four or higher on a five-star scale, as ranked by travelers.
Guests on TripAdvisor — the world's largest travel website — praised the Federal Way hotel for its spacious and comfortable accommodations, courteous staff, and pool and gym amenities. Visitor comments also lauded the Courtyard for its efficiency — “check-in was a breeze,” wrote one guest — and its cleanliness.
The number of reviews received in the last 12 months also played a factor in presenting the award, now in its third year.
“We are extremely pleased that guests of our hotel take comfort in our well-appointed rooms, convenient services and hard-working associates,” said Jenny Vasquez, general manager of the Courtyard Seattle/Federal Way. “We constantly strive to exceed expectations and remain dedicated to offering the highest level of service with the warmest smiles. We very much appreciate our guests for their constant support and positive feedback.”