Sanjeev Batta moved to Washington in 2002 to manage a technology project in Olympia. Five years later, now entrenched in the state’s tech scene, Batta founded a consulting and engineering firm called Cayzen Technologies.
Cayzen, headquartered in Lacey and with a second location in Ahmedabad, India, employs more than 40 internal and contract staff, primarily serving government-sector clients.
“I started helping government agencies because I found the advice and services provided by larger consulting companies seemed overly complicated,” said Batta. “It was more than what they needed and not enough value.”
Batta said value is a principle driver behind Cayzen. His company’s mantra: “We have to deliver tangible value, simplify the job, and reduce the fluff.”
This pursuit of efficiency has earned Cayzen a solid reputation and contracts with a wide range of state departments serving labor and industry, insurance, ecology, youth and family services, liquor and cannabis, and more.
According to Batta, there is a great need for innovation in government, especially with large projects where value is disconnected from the work a contractor is doing. “Our goal has always been to find projects where we can deliver high impact in a short time frame,” he said.
Batta also believes Cayzen’s view of legacy systems is unique. “If it’s in the state Capitol or the brewery downtown, both are legacies,” he said. “The only difference is how well they’ve been taken care of.” Batta said systems often are “overbuilt,” making them too costly to operate, so they get scrapped.
“There’s a lot of blanket thinking about replacing legacy technology, but also a lot of good legacy systems that just need maintenance,” Batta said. “Often, clients expect to spend several million dollars and we surprise them by saying we can fix the system for one-tenth of that.”
Batta said sustainability is what Cayzen strives for, and its credibility comes from systems the firm has built that still function 15 years later. “Rightsizing the technology leads to the best value,” he said. “We don’t believe in overbuilding just to charge for it.”
Cayzen also umbrellas an award-winning subsidiary called Gardiant. Founded in 2013, Gardiant is a case-management system that helps disabled workers return to normal function.
Additionally, Cayzen acts as a South Sound incubator for innovative ideas and new ways to problem-solve in the software arena. One of Cayzen’s incubator programs is called Brightsteps, which uses a mobile application to help parents track early-stage child development as an intervention technique.
“Part of Cayzen’s mindset for innovation is to leave creative room in our own consulting process and we internally fund innovations, where we see opportunity, but it may be too risky for the state to pursue,” Batta explained. “There’s always one or two ideas in incubation that we’re getting to the point where they can sustain in some way on their own.”